ECOMCOPY CONSULTING LLC and all its affiliates ("ECOMCOPY", "ECOMCOPY CONSULTING", "e-comcopy.com", "www.e-comcopy.com", "we", "our" or "us") understand that you entrust us with personal information, and we take seriously our data privacy obligations. We strive to make you feel comfortable with the measures we take to protect and safeguard your personal information. This Cookies and Tracking Policy ("Policy") describes in detail how we handle information that we collect through our various digital channels such as our website and mobile applications. For example for a website by clicking "I agree" to the popup describing our website tracking tools, or by clicking "accept" on the mobile applications when you first access either our website or our mobile applications you agree to our use of your information as described in this Policy and in accordance with the particular privacy settings you selected.
Facebook legal notice and disclaimer is available here (please right click and open in a new page if necessary)
PRIVACY AND COOKIE POLICY
This Privacy Policy applies to www.e-comcopy.com, ECOMCOPY CONSULTING LLC, our partnering websites and which are owned and operated by ECOMCOPY CONSULTING LLC (the “Site(s)”). This Privacy Policy describes how ECOMCOPY CONSULTING LLC (“we” "ECOMCOPY” “ECOMCOPY CONSULTING” or “us”) collects, uses, shares and secures the personal information you provide in relation to the Sites only and does not represent all privacy practices conducted by us in our other businesses. It describes your choices regarding use, access and correction of your personal information. The use of information collected through the Sites shall be limited to the purposes of: (i) providing the service for which a client of ECOMCOPY CONSULTING LLC (“Client”) has engaged ECOMCOPY CONSULTING LLC; (ii) providing a service to you and other Users of the Sites (“Users”); and/or (iii) the purpose for which you signed up to receive communications from us. If you do not want your personal information to be used as set forth in this Privacy Policy, please do not use these Sites.
ECOMCOPY CONSULTING LLC (including the Sites as listed above) complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. ECOMCOPY CONSULTING LLC has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/. We are aware of the recent EU Decision regarding Privacy Shield. ECOMCOPY CONSULTING LLC still adheres to the above principles and is awaiting further guidance and response from the US Department of Commerce. In the meantime, our clients can contact us regarding data processing agreements or other enquiries at info@e-comcopy.com.
ECOMCOPY CONSULTING LLC is responsible for the processing of personal information it receives, under each Privacy Shield Framework, and subsequent transfers to a third party acting as an agent on its behalf. ECOMCOPY CONSULTING LLC complies with the Privacy Shield Principles for all onward transfers of personal information from the EU and Switzerland, including the onward transfer liability provisions. As ECOMCOPY CONSULTING LLC is a US headquartered business, our Sites based in the USA will process your personal information. Sites powered by GoDaddy Engine will also receive technical support. ECOMCOPY CONSULTING LLC maintains a data processing report under applicable law which sets out the location where your personal information may be processed, which is available on request where appropriate.
With respect to personal information received or transferred pursuant to the Privacy Shield Frameworks, ECOMCOPY CONSULTING LLC is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
European Union and/or Swiss individuals with enquiries or complaints regarding our Privacy Policy, please contact us at info@e-comcopy.com.
1. INFORMATION WE COLLECT AND HOW WE USE IT
PERSONAL INFORMATION: The type of information we collect from you depends on how you use our Sites. Generally, when using our Sites, we may collect personal information in two ways: (i) you provide it to us, or (ii) it is collected automatically. You may provide personal information to us, such as your first and last name, contact information, email address, image, Username, physical address, and contents of your communication. You may also provide payment information to our third party payment processors. Information that could be used to identify or contact you is considered “Personal Information” under this Privacy Policy.
We may use your information, including your Personal Information, for the following purposes:
To better understand how Users access and use our Sites, both on an aggregated and individual User basis, on individual Sites and across them in order to improve our Sites and respond to User desires and preferences, and for other research and analytical purposes;
To provide our services to you, which may include communicating with you about your use of our Sites and services, responding to your inquiries, troubleshooting problems, working with our third-party providers to process your orders and for other customer service purposes;
To tailor the content and information that we may send or display to you, provide personalized help and instructions, and to otherwise personalize your experiences while using the Sites;
For marketing, and promotional purposes, including, for example, to send you news and newsletters, promotions, or to otherwise contact you about projects, opportunities or information we think may interest you provided you have opted into receiving such communications from us; to administer surveys and questionnaires; and
To protect our own rights and interests, such as to resolve any disputes, enforce our Terms of Use, and to respond to legal requests.
In the interests of educational research around ECOMCOPY CONSULTING LLC values and teachings such as human-centered approaches and design thinking. ECOMCOPY CONSULTING LLC has affiliations with many educational establishments including but not limited to Harvard and Stanford University for this purpose.
To allow you to access and register for our services more easily (e.g in the setting up of personal profile accounts through third-party businesses you are already signed up to, such as Facebook or Google).
We only collect the minimum amount of Personal Information about you that we consider necessary for achieving the aforementioned purposes.
If you send us personal correspondence, such as emails or letters, or if other Users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.
If you submit any Personal Information to us in response to a job posting (e.g. your resume), this may be shared with third parties (including external tools and services we use to manage our talent pool), depending on the nature of your inquiry. Personal Information collected in this capacity will be used solely for the purpose specified; such information is not subject to the terms of this Privacy Policy.
In general, ECOMCOPY CONSULTING LLC will gather some technical information automatically. This information includes your Internet Protocol (“IP”) address (often associated with the portal through which you enter the Internet, like your Internet service provider (“ISP”), your company or your university), browser type, referring/exit pages, the files viewed on our Site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data. ECOMCOPY CONSULTING LLC gathers this information using third-party services such as Google Analytics and Hubspot for the purpose of monitoring website performance and determining customer service and Site needs. Please visit the privacy policies of these third parties to learn about their privacy practices and your opt-out choices. For more information on Google’s privacy practices please visit www.google.com/policies/privacy/partners/.
NON-IDENTIFYING INFORMATION: Certain information that does not identify you (“Non-Identifying Information”) would only be considered a part of your Personal Information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other Non-Identifying Information (for example, your country and gender). We may combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other Users of the Sites to attempt to provide you with a better experience, to improve the quality and value of the Sites, and to analyze and understand how the Sites are used. We may also use the combined information without aggregating it to serve you specifically, for instance to deliver a product or service to you according to your preferences or restrictions, or to send you User surveys or requests for feedback. We may collect any Personal Information you provide through such surveys or calls for feedback.
SOCIAL MEDIA INFORMATION
Where you have interacted with ECOMCOPY CONSULTING LLC sites, content or even employees, through channels such as social media channels we may collect this information using our automated marketing tool. This means that where you have provided certain information (such as email address) to us before and/or have opted in to receiving communications from ECOMCOPY CONSULTING LLC, we may use your interactions with us on social media, combined with information we already have about you to establish your preferences and provide more targeted content.
COOKIES AND SIMILAR TRACKING TECHNOLOGIES: When you visit the Sites, we and our partners may use cookies or similar technologies to analyze trends, administer the Sites, gather demographic information about our User base as a whole, track Users’ movements around the Sites, including in the case of cookies such as Hotjar, activity on individual pages in almost real-time. (A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you browse our Sites. Cookies contain information that is transferred to your computer's hard drive.) Our Sites use cookies to distinguish you from other Users of our Sites. This helps us to provide you with a positive experience when you browse our Sites and also allows us to improve our Sites and services.
We use the following categories of cookies:
Strictly necessary cookies: These are cookies that are required for the operation of our Sites. They include, for example, cookies that enable you to log into secure areas of our Sites.
Analytical/performance cookies: They allow us to recognize and count the number of visitors and to see how visitors move around our Sites when they are using them. This helps us to improve the way our Sites work, for example, by ensuring that Users are finding what they are looking for easily.
Functionality cookies: These are used to recognize you when you return to our Sites. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies: These cookies record your visit to our Sites, the pages you have visited and the links you have followed. We will use this information to make our Site more relevant to your interests, but also to ensure that we are aligning our Site in the best way with our target visitors. Our third party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising click here (or if located in the European Union click here). Please note you will continue to receive generic ads.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. If you choose to disable cookies, it may limit your use of certain features or functions on our Sites or services. If you wish to restrict or block the cookies which are set by any website, including these Sites, you should do this through each individual browser setting and on each device you use to access the Internet. You can allow cookies from specific websites by making them “trusted websites” in your Internet browser. For more information on how to do this, and how to change your browser settings, you may visit: www.allaboutcookies.org.
LOG DATA: When you visit the Sites, whether through an account or as a non-registered User browsing, we automatically track certain information that your browser sends whenever you visit our Sites. We use this information to do internal research on our User’s demographics, interests, and behavior to better understand and protect you and our community. This information may include the URL that you just came from, which URL you go to next, access times and dates, your computer browser information, your IP address, and other statistics (“Log Data”). We use Log Data to monitor and analyze the use of the services on the Sites and for the Sites’ technical administration, to increase our Sites’ functionality and User-friendliness, and to better tailor the Sites to our Users’ needs. For example, some of the information is collected so that when you visit the Sites again, we will recognize you and provide you with information appropriate to your interests. We also use the information to verify that the visitors to our Sites met the criteria to process their requests.
DO-NOT-TRACK: Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies); you also may opt-out of Internet-based advertising by following the instructions above in this Cookies section.
REGARDING CHILDREN AND MINORS: We do not knowingly collect Personal Information from Users under the age of 13 (“Child” or “Children”). If ECOMCOPY CONSULTING LLC learns that a Child’s Personal Information has been collected, we will delete the account. If parents or guardians believe that we have unintentionally collected their Child’s Personal Information, they should contact us to request the deletion of the information at info@e-comcopy.com for all ECOMCOPY CONSULTING LLC sites.
2. DISCLOSURE OF YOUR INFORMATION
OTHER CORPORATE ENTITIES: We may share your information, including your Personal Information, Non-Identifying Information and Log Data, with our affiliates, subsidiaries, and branch offices in the United States and internationally, and with third parties who provide services on our behalf to help with our business activities such as providing email distribution services, customer service, or technical support. These companies are authorized to use your Personal Information only as necessary to provide these services to us. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other Users. These entities follow privacy practices no less protective of our Users than our practices described in this Privacy Policy, to the extent allowed by applicable law. We do not share or sell your email address or contact information or any third parties’ email addresses with any third parties outside of the terms stated in this section of our Privacy Policy (“Disclosure of Your Information”).
We may share some or all of your Personal Information with another business entity should we plan to reorganize, spin out, merge with, acquire, or be acquired by that business entity. Should such an event occur, we will require that the new or combined entity follow this Privacy Policy with respect to your Personal Information. If your Personal Information will be used contrary to this Privacy Policy, you will receive prior notice as provided herein.
ECOMCOPY CONSULTING LLC ADVERTISING ON AND USE OF DATA WITH THIRD PARTY PLATFORMS: We may share data collected on the Sites, including email addresses, to show you and others personalized advertisements on third party websites and online services such as Facebook, Google, Pinterest, Snapchat, TikTok, Adobe and Linkedin and other Social Media providers. In order to facilitate this, we may share data collected on the Sites with third parties who will help us identify user profiles to target in our advertising campaigns, and analyze and maximize the effectiveness of the Site and our advertising and marketing outreach initiatives. This works because third party providers have aggregated information based on trends and behaviors of its users linked to information they hold about users like yourself, such as an email address. Some of these advertisements may be for ECOMCOPY CONSULTING LLC services or ECOMCOPY CONSULTING LLC Partners and Customers.
You may be able to opt out of receiving personalized advertisements from online services such as Facebook. However, when you opt out of personalized advertising, you may continue to see online advertising from ECOMCOPY CONSULTING LLC. For more information on Facebook ads, please visit https://www.facebook.com/about/ads. This does not affect your rights to Personal Data deletion, removal or amendment under applicable law.
You have the option to register for and access some of our services using third party social media sites such as Google or Facebook, when we ask you to “Sign up through Facebook” or “Continue with Facebook”. These are sites which you have chosen to share your information with independently of ECOMCOPY CONSULTING LLC in accordance with their terms and conditions. When you choose to register with our Sites using services such as Facebook, ECOMCOPY CONSULTING LLC will obtain information such as your email address and in some cases, profile picture information, automatically through your social media provider which provides this information to us.
LEGAL REQUESTS: ECOMCOPY CONSULTING LLC cooperates with law enforcement inquiries, as well as other third-parties to enforce laws and intellectual property rights. Therefore, in response to a verified request by law enforcement, an applicable regulator, or other government officials relating to a criminal investigation or alleged illegal activity, we can disclose your name, city, state, telephone number, and email address. Without limiting the above, in an effort to respect your privacy, we will not otherwise disclose your Personal Information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss; report suspected illegal activity; or in response to a regulator’s request for information regarding compliance with applicable law.
We DO NOT sell/transfer/give information about your use of Facebook to third parties unless authorized in this Agreement. We use reasonable safeguards and protections to protect your data. We may have servers located in different jurisdictions so you are consenting to the transfer of this information from your residence to our servers. We do not allow users under 13 to use our Application or Fan Page and will delete anyone we suspect is under age. We may update this Privacy Policy as needed. If we do, we will post a notice on here of the changes and when this Policy was last updated.
This site is not a part of the Facebook website or Facebook Inc. Additionally, This site is NOT endorsed by Facebook in any way. FACEBOOK is a trademark of FACEBOOK, Inc.
3. STORAGE AND TRANSFER OF YOUR INFORMATION
Depending on the ECOMCOPY CONSULTING LLC Site you are using, or where you contact us, your information is stored on the servers of our service providers, including Rackspace, Amazon Web Services, Shopify, GoDaddy, and Heroku. Please note that information we collect from you may be stored and processed in the United States or any other country in which we or our service providers maintain facilities. We or our service providers may transfer information that we collect about you, including Personal Information across borders and from your country or jurisdiction to other countries or jurisdictions around the world. We encourage you to review Heroku, Amazon Web Services, Hype, Shopify, GoDaddy and Rackspace’s terms of service agreements and privacy policies before providing information to them.
4. SECURITY OF YOUR INFORMATION
We use reasonable physical, procedural, technical and administrative security measures to protect your Personal Information against loss or theft as well as unauthorized access and disclosure to protect your privacy. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
If you have any questions or concerns about our privacy policies or practices, please contact us at info@e-comcopy.com.
5. YOUR PERSONAL INFORMATION RIGHTS
ECOMCOPY CONSULTING LLC acknowledges that you have the right to access, to delete, and to limit the sharing of your Personal Information.You may delete and amend your account preferences for all of our sites stated above which will limit the Personal Information you provide to us. You may contact us at any time at info@e-comcopy.com. Equally, if you contact the support site of the product you are using with one of these requests, they will let ECOMCOPY CONSULTING LLC’s privacy team know. You may also write to us at the address stated in this policy. Our granular cookies notice should also help you to limit any tracking and give you options around your data - if you are not satisfied about this you may contact us info@e-comcopy.com. In addition to this, under our EU-US Privacy Shield certification, you may in certain circumstances invoke arbitration. A list of arbitrators and the process is set out privacyshield.gov and with the US Department of Commerce and the EU Commission. If you are based in Europe, you may also contact your local Data Protection Authority who can manage disputes.
We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements. In certain circumstances we may be required by law to retain your Personal Information, or may need to retain your Personal Information in order to continue providing a service.
Please note that removal of this content or information from public view does not guarantee complete or comprehensive removal. After your removal request has been honored, we may retain copies of the content or information you have previously posted on our servers. We are not required to remove your posted content or information if it has been rendered anonymous or if we are required by law to retain it. Additionally, we do not have control over third parties (e.g., other Users) who may have copied or reposted this information.
Upon request ECOMCOPY CONSULTING LLC will provide you with information about whether we hold any of your Personal Information. You may access, correct, or request deletion of your Personal Information by contacting us at info@e-comcopy.com. We will respond to your request within a reasonable timeframe in accordance with applicable law.
ECOMCOPY CONSULTING LLC collects some information under the direction of its Clients, and may not have a direct relationship with the individuals whose Personal Information it processes. If you were invited to one of our ECOMCOPY CONSULTING LLC platforms directly by an ECOMCOPY CONSULTING LLC Client and would no longer like to be contacted by our Client that uses our service, please contact the Client that you interact with directly. Likewise, if you were invited to one of our ECOMCOPY CONSULTING LLC platforms by an ECOMCOPY CONSULTING LLC Client and you would like to access, or seek to correct, amend, or delete inaccurate data, you should direct your query to the Client (the data controller) in the first instance, unless the data relates to information ECOMCOPY CONSULTING LLC holds in its capacity as a Site owner (and therefore a data processor). This will not affect your legal rights. If requested to remove data we will respond within a reasonable timeframe and in accordance with applicable law. ECOMCOPY CONSULTING LLC will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
In addition to your right to opt out, delete, amend your information at any time as stated in this policy, in the event ECOMCOPY CONSULTING LLC desires to use your Personal Information for a purpose materially different than the purposes set forth in this Privacy Policy, it will contact you via the email address listed on your account and you shall have the opportunity to opt out of such use of your information. ECOMCOPY CONSULTING LLC may not use your information for such materially different purpose without the opportunity to opt out and without adequate notice of changes to its privacy practices.
Please note that if ECOMCOPY CONSULTING LLC has provided your email address to third party services such as Facebook (or you have registered for our services using such third parties) and if you wish to have your personal data removed from such third party service, you may have to contact them directly as they may seek your authority to do so.
6. CHANGES TO THIS PRIVACY POLICY
Please note that this Privacy Policy may change from time to time. We will not retroactively reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. For future changes, we will notify you of any material changes in the way we collect, use, or share your Personal Information by sending you an email at the last email address that you provided us, or by prominently posting notice of the changes on the Site(s) covered by this Privacy Policy, or providing other appropriate notices required under applicable law. We will also post the new Privacy Policy to the Sites, which you are advised to consult regularly for any changes. Each version of this Privacy Policy will be identified at the bottom of the page by its effective date.
7. CONTACT US
If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time through this Site or at ECOMCOPY CONSULTING LLC 2105 Vista Oeste St NW Suite E - 5117, Albuquerque, NM 87120, USA,+1 (505) 448-0985, info@e-comcopy.com
8. ECOMCOPY CONSULTING LLC NEWSLETTERS AND EVENTS
Newsletters
We invite people who are interested in hearing more about ECOMCOPY CONSULTING LLC’s activities on the Sites or any other ECOMCOPY CONSULTING LLC affiliated sites to sign up to our newsletters in various ways. By signing up to one of our ECOMCOPY CONSULTING LLC newsletters you are giving consent to receive relevant marketing emails and communications from ECOMCOPY CONSULTING LLC. (“Subscription”). Your Subscription will allow ECOMCOPY CONSULTING LLC to contact you regarding the Sites and any other ECOMCOPY CONSULTING LLC affiliated sites and services. For example, if you sign up for the ECOMCOPY CONSULTING LLC.com newsletter, you may receive information about new courses from ECOMCOPY CONSULTING LLC U as ECOMCOPY CONSULTING LLC’s services are all provided by one legal entity.
We are also cognisant as of 2020 that much of our engagement and work with clients is remote, and that some of our content is of an emergent and crisis-mitigation nature. This means that where you are a business contact of ECOMCOPY CONSULTING LLC and have been identified specifically by an employee of ECOMCOPY CONSULTING LLC with whom you have had contact before, as part of ECOMCOPY CONSULTING LLC’s legitimate business interests, ECOMCOPY CONSULTING LLC may contact you about relevant events, webinars and content.
ECOMCOPY CONSULTING LLC may integrate business operational systems including its Customer Relationship Management System (“CRM”) with marketing systems in order to understand our services, business offerings, clients and content better.
Our Subscription lists are managed by Hubspot, Zoho, Mailchimp, (including its affiliates Mandrill and Tiny Letter) and your Subscription may be subject also to Hubspot, Mailchimp’s and Zoho’s terms of use and privacy policy respectively. If you have previously signed up for an ECOMCOPY CONSULTING LLC newsletter and would like to unsubscribe, you may opt-out of these communications at any time by using the unsubscribe link at the bottom of the email or by emailing us at info@e-comcopy.com.
Other Communication
When you create an account on ECOMCOPY CONSULTING LLC, ECOMCOPY CONSULTING LLC may contact you using personal details you provide regarding the Sites, with information we believe may be of interest or relevant to you but you may opt out at any time. In being a part of the ECOMCOPY CONSULTING LLC Network, we are interested in your creative inputs, outputs and views, and may also contact you:
To ask if you would be interested in participating in voluntary or paid research opportunities on behalf of ECOMCOPY CONSULTING LLC
To ask if you would be interested in creative and relevant job opportunities
To ask if you would be interested in connecting with other like-minded individuals on creative initiatives within the ECOMCOPY CONSULTING LLC Network.
ECOMCOPY CONSULTING LLC also uses vendors to manage certain external communications. Some use tracking technology and analytics to give almost real time marketing intelligence including if recipients have opened attachments or read emails that are sent to them. For more information please contact us: info@e-comcopy.com
9. REGARDING GDPR: What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: +1 (505) 448-0985
Or write to us (according to topic):
ECOMCOPY CONSULTING LLC 2105 Vista Oeste St NW Suite E - 5117, Albuquerque, NM 87120, USA
PRIVACY POLICY UPDATED AS OF APRIL 15, 2021.
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